It is very easy to do it. First, you need to open your booking page on Booking.com. You can do this in three ways:
- Open your booking confirmation email, then find and click on the "Modify your booking" button. Clicking on the button will open Booking.com with booking details.
- Follow this link and enter your booking number and PIN (you can find it in your booking confirmation email), then click Go to open the page.
- You can log in to your account on Booking.com > Click on your avatar in the upper right corner of the page and open the "Bookings" section > select the hotel you want > click on the "View booking" button.
Further, on the page that opens, you will only have to click on the "Cancel your booking" button.
Here you need to indicate the reason for the cancellation and confirm it by clicking on the "Yes, cancel this booking" button.
Cancellation notification will be sent to you by email within a few minutes.