I cannot connect via Hotmail/Outlook/Windows Live

If you are having trouble connecting via your Hotmail, Outlook, or Windows Live account, follow these steps:

1. Go to https://account.live.com/activity and log in with the email address and password of the affected account.
2. Please check your mailbox. Here you will find a confirmation code to log in to your email account.
3. Under "Recent Activity", find the "Session Type" event that corresponds to the last time you received a connection error, and click to expand it.
4. Select "That was me" to tell the system that you allowed the IMAP connection.
   
5. Try to connect to the account through our app in your Hotmail/Outlook/Windows Live account.

Here you can learn more about issues with IMAP login and other possible issues: I cannot connect my email through the IMAP option (or I have a 2-step login).