I deleted/reinstalled the app / bought a new device, and the subscription is gone

The good news is that you can sync your purchases across devices! Don't worry, we can help.

General information

You need to:

1. Connect the same account as before.
2. Wait a while.
3. Restart the app.

iOS

Go to Profile → Settings → click Try Subscription at the top → select Restore Purchases at the bottom.

Android

Go to Profile → Settings → Manage Subscriptions → Restore Purchases

If you're still unable to restore them, send feedback from your app settings to contact our support team.