I deleted / reinstalled the app / bought new device and my subscription is gone

The good news is, you can sync your purchase across devices! Don't worry, we will help.

General

You need to:

1. Connect the same account you did previously.
2. Wait for a while
3. Restart the app.

iOS

Go to Profile → Settings → tap on Try subscription at the top → select Restore purchases at the bottom.

Android

Go to Profile → Settings → Manage Subscriptions → Restore Purchases

If you are still unable to restore it, send feedback from the app's settings to contact our support team.