The app didn't check me in

You might receive several emails about the result of your check-in. Although we try to complete all the check-in processes, there may be cases when the program can't perform the check-in. Here are the reasons:

1. Booking not found - this is because the combination of the Booking reference and other details you entered didn't match with the airline records.
2. Check-in at the airport - due to the limitations of the system (airport and/or airline ability to perform the auto check-in) it was impossible to proceed the request for the check-in.

We are working on the improvement of the auto check-in feature.