Your safety is our priority. Given the current world situation, we want to provide our users with the information they need to address their travel needs. We've compiled a list of airline links to make this process easier for you (see below). If you don't have the app, you can download it at this link. Here's how this version can help you right now:
- Sign up with your friends and family to keep them informed
- Get real-time flight and hotel notifications
- Receive offline notifications when you don't have access to Wi-Fi or data.
Flight change or cancellation: Please check directly with the airline you are flying with to see if it has been decided to waive the flight change fees due to travel advisories. You can find this information by managing your reservation on the airline's website or by calling them directly.
If the airline offers to waive any penalties due to this event, please be sure to prepare possible travel rebooking dates following the airline's policy before requesting changes through the in-app chat. Policies may be changed or added at any time, so it is important to check for updates on the airline's website before requesting a rebooking.
Please note: Airlines are currently experiencing numerous customers contacting them about the latest coronavirus travel advisory updates.
More information on country or airline restrictions can be found here: https://covid.aita.travel/.
Safe travels,
App in the Air team
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