I'm not getting flight status notifications (push)

Check whether push notifications are allowed in your app.

On iOS, go to Device Settings > Notifications > App in the Air > "Allow notifications" should be enabled.

If you don't see App in the Air in the app list, go to App in the Air > Trips > Select any upcoming flight > Open the Alerts widget > View > Enable push alerts. To verify that you have turned all alerts on for this flight click Configure.

On Android, go to Settings > Notifications > App Settings > App in the Air > "Allow all notifications" should be enabled.

If you don't see App in the Air in the app list, go to App in the Air > Trips > Select any upcoming flight > Open the Alerts widget > Configure > Settings > Enable alerts. To verify that you have turned all alerts on for this flight go to Profile > Settings > Set up notifications

Check your alert settings. You can read more about alert settings in this article.