If you need to cancel a booked flight, it is important to remember that such actions depend on airline rules, the fare selected, the time before departure, agency rules (if applicable), and some other factors.
Usually, these rules are available for review during the ticketing process. If you don't remember the conditions, you can always check them with the company where the tickets were purchased or directly with the carrier.
We recommend that you contact the airline directly for the most accurate and quickest answers and to cancel your flight. In your confirmation e-mail, you will find a link to your reservation (typically six letters). Using this link and your name, go to the airline's website and find the booking management page. Enter your information and here you will see details of your reservation, cancellation conditions, and a menu with cancellation options.
If the flight was booked through the App in the Air, email your cancellation request to us at firstname.lastname@example.org, and we will get you all the information you need and help you as quickly as possible.